16 J Charle Oliver, Port Louis, Mauritius 11601 : +230 240 7325 - +230 5752 3627 - +230 5496 9415

Mon–Fri 9:00–17:30 · Sat 9:00–13:00 [email protected]

Shoe Repair & Restoration

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Nylex service

Shoe Repair & Restoration in Port Louis

Give your favourite shoes a second life, repaired by shoemakers.

A good pair of shoes can last far longer than most people expect, provided the parts that wear out are replaced in time. At Nylex Shoes, repairs are handled by the same shoemakers who build new footwear in our Port Louis workshop, so they understand how each shoe is constructed.

We repair men's and women's shoes, including formal shoes, loafers, boots, sandals and heels, whether or not they were made by us. After a quick inspection we tell you honestly what can be done, what it will cost and whether the repair is worthwhile.

Repairing instead of replacing saves money, keeps shoes you already find comfortable and reduces waste.

Request a quote +230 5752 3627
Craftsman replacing the sole of a worn leather shoe at the Nylex Shoes repair workbench in Port Louis
What's included

Key features

Resoling

Worn leather or rubber soles are removed and replaced, restoring grip and waterproofing. Where the construction allows, we can change the sole type to suit how you use the shoes.

Heel replacement

New heel tips and top pieces for ladies' heels, and replacement heel blocks for men's shoes, fitted securely to restore balance and stop damage spreading to the heel.

Stitching and gluing

Re-stitching of split seams, loose uppers, straps and sandal parts, plus re-bonding of soles that have started to separate in the heat and humidity.

Re-colouring and refinishing

Cleaning, conditioning, colour restoration and polishing for scuffed or faded leather, including colour changes to darker shades where the leather permits.

Stretching

Careful stretching to relieve tight spots across the width or at the toes, particularly useful for new leather shoes that pinch in specific areas.

Small parts and fittings

Replacement buckles, straps, insoles, heel grips and linings, so small faults do not stop you wearing an otherwise good pair.

Step by step

How the process works

1

Drop-off and inspection

Bring your shoes to our Port Louis showroom during opening hours. We inspect the soles, heels, stitching and uppers with you.

2

Recommendation and quote

We explain what needs doing, give you a price and an estimated collection date, and advise honestly if a repair is not worthwhile.

3

Workshop repair

Your shoes are repaired in our workshop using materials suited to their construction, then cleaned, conditioned where appropriate and checked before we call you.

4

Collection

We contact you when the shoes are ready. We check the result with you and share simple care advice to help the repair last.

Common repairs we carry out

Most shoes wear out in predictable places. The table below shows the repairs we are most often asked for and the signs that tell you it is time to act.

RepairSigns you need itWhy act early
Heel tipsMetal pin showing, clicking sound, uneven wearPrevents damage to the heel block and floors
ResolingThin spots, holes, water getting inProtects the welt and upper from damage
Re-bondingSole lifting at toe or sidesStops dirt and water entering the gap
StitchingLoose threads, gaps in seams, loose strapsSmall splits grow quickly with wear
Re-colouringScuffs, fading, dry or cracked finishConditioning helps keep leather supple

Is it worth repairing?

Not every shoe is a good candidate for repair. Shoes with stitched construction and quality leather uppers can often be resoled more than once. Some moulded or glued designs can only be partly repaired, and uppers that are badly cracked or torn may not justify the cost. We will always tell you plainly before starting work. Sometimes a partial repair, such as new heel tips and re-stitching, is the sensible option to keep a pair going for another season.

Signs that a pair is usually worth repairing:

  • The uppers are still in good condition, even if the soles are worn.
  • The shoes are comfortable and already moulded to your feet.
  • They are formal, occasion or uniform shoes that would be costly to replace.
  • They have sentimental value, such as wedding shoes.
Tip: Replace heel tips as soon as they wear down. It is one of the quickest, least expensive repairs and prevents more serious damage to the heel itself.

Stretching and fit problems

Leather shoes can be gently stretched in width or at specific pressure points such as the joint of the big toe or the little toe. Stretching works best on leather uppers and is limited to modest changes. It cannot make a shoe significantly longer. If your shoes are consistently tight or loose, a professional fitting can help identify the right size and width for your next pair.

We can also add heel grips, half insoles or tongue pads to shoes that feel slightly too loose, which is often a quick fix for heels slipping on dress shoes. For people whose feet are difficult to fit, our custom footwear service may be a better long-term solution than repeatedly stretching shoes that were never the right shape.

Caring for your shoes after repair

The humid climate in Mauritius is tough on footwear. Moisture weakens glue, encourages mould and dries leather out if it is then left in strong sun. A few simple habits help repairs last longer:

  1. Let shoes dry naturally away from direct sun after getting wet.
  2. Use shoe trees or paper to help them keep their shape.
  3. Rotate between pairs so each has time to dry out.
  4. Clean and condition leather regularly.

Our leather shoe care guide covers cleaning, conditioning and storage in more detail. For questions about a specific pair, contact us or visit the showroom.

Who is it for?

  • Owners of quality leather shoes
  • Anyone with worn heels or soles
  • People with tight or pinching shoes
  • Businesses maintaining staff footwear
  • Owners of wedding and occasion shoes

Frequently asked questions

Yes. We repair men's and women's shoes from any maker, provided the construction and materials allow it. Bring the pair to our Port Louis showroom and we will inspect it with you, explain the options and tell you honestly if a repair is not worthwhile or not possible for that particular design.
It depends on the repair and how busy the workshop is. Simple jobs such as heel tips are typically quicker than full resoling or re-colouring, which need more time for materials to set and finishes to dry. We give you an estimated collection date when you drop the shoes off.
Prices depend on the type of repair, the materials needed and the construction of the shoe. After inspecting your pair we give you a clear price before starting work, so there are no surprises. We accept cash, card and bank transfer for repairs collected at the showroom.
We can gently stretch leather shoes in width and at specific pressure points, which often solves pinching at the toes or across the foot. Stretching cannot add meaningful length, and synthetic materials stretch very little. If the size is simply wrong, a professional fitting will help you choose the correct size next time.

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