16 J Charle Oliver, Port Louis, Mauritius 11601 : +230 240 7325 - +230 5752 3627 - +230 5496 9415

Mon–Fri 9:00–17:30 · Sat 9:00–13:00 [email protected]

Professional Fitting & Size Consultation

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Professional Shoe Fitting & Size Consultation

Free foot measuring and honest advice to find shoes that truly fit.

Many people wear shoes in the wrong size without realising it. Feet change over time, sizes differ between styles, and both length and width matter. A few minutes of careful measuring can make the difference between shoes you tolerate and shoes you forget you are wearing.

At our showroom in Port Louis we offer a free fitting and size consultation. We measure both feet, look at width and arch shape, discuss how you will use the shoes and recommend sizes and styles from our men's and women's ranges.

There is no obligation to buy. The measurements are yours to keep and useful whenever you shop for shoes.

Request a quote +230 5752 3627
Nylex Shoes fitting specialist measuring a customer's foot length and width in the Port Louis showroom
What's included

Key features

Length and width measuring

Both feet are measured standing, because most people have one foot slightly larger. We record length and width, not just a single shoe size number.

Arch and foot shape check

We look at whether your arch is high, medium or low and note features such as a wide forefoot, narrow heel or high instep that affect fit.

Style-specific sizing

Sizes vary between a loafer, a boot, a heel sandal and a jutti. We tell you which size to choose in each style you are considering.

Try-on with guidance

Try pairs with our staff checking toe room, heel grip, width and flex point, so you know what a correct fit feels like.

Comfort recommendations

Suggestions on heel height, sole cushioning, straps and insoles that suit your feet and daily routine, including long hours of standing.

Free, no obligation

The consultation is free in our showroom during opening hours. You leave with your measurements whether or not you buy that day.

Step by step

How the process works

1

Visit the showroom

Come to 16 J Charle Oliver, Port Louis, Monday to Friday 9:00 to 17:30 or Saturday 9:00 to 13:00. Calling ahead helps us avoid a wait.

2

Talk about your needs

Tell us what the shoes are for, any discomfort you experience and which styles you like. Bring shoes you currently wear.

3

Measure and assess

We measure length and width of both feet standing, check your arch and look at wear patterns on your current shoes.

4

Try and compare

We suggest sizes and styles to try, check toe room, width and heel grip together, and explain the reasons behind each recommendation.

5

Record your fit

We note your measurements and preferred sizes for each style, making future showroom purchases, phone orders or custom work quicker and easier.

Why a professional fitting helps

Shoe size charts only measure length, yet width, arch height and instep volume often decide whether a shoe is comfortable. A poorly fitting pair can cause blisters, rubbing, pressure on the toes or a heel that slips with every step. Over months, it can also contribute to aching feet at the end of the day.

Feet also change with age, weight, pregnancy and activity levels, so the size you wore years ago may no longer be right. A fitting with experienced shoemakers helps you understand your feet, not just a number. It is especially useful if you:

  • Often find shoes too tight across the widest part of the foot.
  • Are between sizes or have one foot noticeably larger.
  • Are buying formal, wedding or work shoes you will wear for many hours.
  • Are choosing shoes for children whose feet are still growing.
  • Have not measured your feet for several years.

What we check during your fitting

CheckWhat we look atWhy it matters
LengthHeel to longest toe, both feet, standingSets the base size and toe room
WidthAcross the ball of the footPrevents pinching and rubbing
ArchHigh, medium or low arch shapeGuides sole and insole choice
InstepHeight over the top of the footAffects laces, straps and loafers
Wear patternHow your current soles have wornShows how you walk and stand

Our standard ranges are men's sizes 38 to 47, ladies' shoes 35 to 45 and ladies' heel sandals 35 to 44. Larger men's sizes depend on the style, and we will tell you which models are available in your size. If your left and right feet differ, we usually fit the larger foot and use insoles or heel grips to fine-tune the smaller one.

Good to know: Our fitting is practical shoe advice, not a medical examination. If you have pain, numbness or a diagnosed foot condition, please consult a doctor or podiatrist, and bring their recommendations so we can take them into account.

How to prepare for your visit

  1. Come later in the day if possible, when feet are at their largest after walking.
  2. Wear or bring the socks or hosiery you normally use with the style you want.
  3. Bring a pair you wear often, so we can study the wear pattern.
  4. Bring any insoles or orthotics you use every day.
Tip: Cannot visit Port Louis? Our size guide and the article How to Choose the Right Shoe Size explain how to measure your feet at home.

After your fitting

Once we know your measurements, you can choose from our ready-made men's and women's collections with more confidence. If standard shoes do not suit your feet, a custom or made-to-measure pair can be built around the measurements we have taken. Businesses can also arrange team sizing for staff shoes through our corporate service.

No appointment is required, but calling ahead on +230 240 7325 helps us give you our full attention. You can also contact us online.

Who is it for?

  • Anyone unsure of their correct size
  • People with wide, narrow or high-instep feet
  • Customers buying wedding or formal shoes
  • Staff who stand for long shifts
  • Parents buying shoes for growing children

Frequently asked questions

Yes. The fitting and size consultation is free in our Port Louis showroom during opening hours, and there is no obligation to buy. We measure your feet, give you honest recommendations and note your sizes so they are available whenever you are ready to purchase, whether that is the same day or later.
No appointment is needed. You can visit Monday to Friday from 9:00 to 17:30 or Saturday from 9:00 to 13:00. Calling ahead on +230 240 7325 is helpful, especially on Saturdays, so we can make sure a member of our team is free to spend enough time with you.
We can describe your foot shape, arch and fit needs, and suggest comfortable styles or adjustments. We do not diagnose medical conditions or prescribe orthopaedic footwear. If you have pain or a diagnosed condition, please see a doctor or podiatrist and bring their advice so we can take it into account.
Each style is built on a different last, the shaped form a shoe is made around. A pointed formal shoe, a loafer, a boot and a sandal can all fit differently even when marked with the same size. During the fitting we tell you which size to choose for each style you are considering.

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